Order & My Account

Delivery

Products

Sustainability & Recycling

Retail & Partner

Do you have a question regarding our products or service?
We try to answer enquiries by e-mail within two working days.

You can also reach us by phone:
Monday to Friday:
9-12 am and 13- 17 pm

yamo

What comes with the yamo Plan?

What happens to my yamo Plan after receiving 3 or 5 boxes?

Where can I see what yamo Plan I have?

What changes can I make to my yamo Plan?

How can I customize the products in my box?

How can I change when my next box arrives?

Until when can I make changes to my next box?

How many products do I need to order?

Can I adjust the products in my tasting box?

What if my child doesn't like a product?

When and how can I cancel my yamo Plan?

When is my order charged?

What payment methods can I use?

How can I login?

How can I order a test box?

Do you offer gift vouchers?

Do you offer free shipping?

How are your products packed and shipped?

Where is my order?

I am not at home on the day of delivery. What now?

Are your products allergene free?

Are your products glutenfree?

Do oat drinks and yamogurts contain gluten?

Are oat drinks lactose free?

Are yamoghurts lactose free?

Do you offer baby meals with meat?

For kids of what age are the oat drinks suitable?

How long is the shelf life of the oat drinks?

What is the shelf life of the products once they are defrosted?

How long is the shelf life of your chilled products?

How long is the shelf life of your products after opening?

For kids of what age are the bars suitable?

Are your products suitable for a vegan diet?

What is the right amount of puree for my baby?

Can I warm up the yamo purees?

How does the High-pressure pasteurisation (HPP) process work?

What is special about yamo products?

Can I freeze your products?

Do the products need to be refrigerated on the road?

How do I dispose your shipping box?

What is the yamo Buy One Save One programme?

Are your products also available in supermarkets?

FAQ

Order & My Account

Delivery

Products

Sustainability & Recycling

Retail & Partner